Saturday, March 21, 2009

ARP, Part Two: Mind Your Manners

Restaurant life would be a whole lot easier if patrons would mind the Golden Rule -- do unto others (servers) as you would have them do to you. Though this isn't the movie "Waiting," and we don't do gross things to nasty people's food (at least not at the Sharp Edge), lack of prospective punishment doesn't mean you should treat your server with no respect.

For starters, just because I am waiting on you and you are paying for my services does not mean that it is okay to bark orders at me, snap your fingers to get my attention, or treat me as if I am lower on society's totem pole than you are. I am college-educated, as is mostly everyone that I work with, but we choose this profession because it best fits our lifestyles.

"Please" and "Thank you" are welcome phrases in my line of work. If I make a mistake (we all do), do your best to be understanding and patient. You wouldn't believe how much the attitude, whether positive or negative, of one customer can color a server's entire day. Above all else, the next time you go out to eat, do your best to put yourself in your server's shoes...and be nice!

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