Lindenbrooke maintenance could possibly be the biggest collection of idiots in charge of something that I have encountered thus far in life. Here is a detailed account of why I feel this way:
Day one: Carbon-monoxide detector provided by Lindenbrooke begins to beep. Guy and I check the manual and determine that the beeping means the unit has malfunctioned. We take it down and forget about it until...
Day fourteen (approximately): I call the maintenance office and leave a message detailing the problem. Even though their hours are 8:00-4:30, no one ever answers the phone, so you have to leave a message on a machine and hope they get it. This day happened to be a Friday.
Day seventeen: The following Monday, I stayed home from work for half a day with a migraine. At around 9:00, I was awakened by someone knocking on the door and calling, "Maintenance!" He let himself in, and I came out to greet him in my pajamas. I showed him where the detector was, went back in the bedroom, and shut the door.
Afternoon of day seventeen: I find a pink slip commonly left by maintenance after they have visited detailing the steps taken to remedy the problem. This maintenance man, who we will call Chet, decided to ignore what we had told him about looking in the manual and simply replace the battery in the unit.
Day eighteen: Carbon-monoxide detector begins to beep again. I call the maintenance department and leave another message, restating that the manual says the unit has malfunctioned.
Day nineteen: The weather gets cold, and we want to use the furnace without fear of death by carbon-monoxide poisoning. No sign of maintenance.
Day twenty: I call maintenance again and leave yet another message.
Day twenty-one: No pink slip on the door when I get home from work. I call the main office and explain the problem to the leasing consultant there. She says she will tell the head of maintenance about the problem.
Days twenty-two and twenty-three: It's the weekend, so far be it from a maintenance man to take five minutes to solve our problem. We take the risk of being poisoned and use the furnace.
Day twenty-four: Still alive and breathing, I return home from work to find a pink slip on the door. Hurray! Until I take a closer look. Chet has returned. His solution: "Replaced battery. Tested several times. Made sure 'silence' after testing." What the heck is wrong with this man??? I could not believe my eyes. The silence he heard from the detector is still in effect, but so help me if I hear that thing start to chirp again. Ridiculous!!
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